Cookie Policy for neonpublic.ai
Last updated: 2026-06-02
This is an English translation provided for convenience. In case of any discrepancy, the Polish-language version is authoritative.
1. What this document covers
1.1. This Cookie Policy describes the cookies and similar technologies used on the neonpublic.ai website and the rules for using the Google Analytics 4 analytics tool.
1.2. It supplements the Neon Flower Personal Data Protection Policy, which governs the processing of personal data in accordance with the GDPR (controller, purposes, legal bases, rights). For matters not regulated here, that policy applies.
1.3. Legal basis for cookies other than necessary ones: Article 399 of the Act of 12 July 2024 — Electronic Communications Law (Journal of Laws 2024, item 1221; consent requirement for storing information or accessing information stored in a terminal device), where that consent meets the GDPR consent standard (Article 400 of the Electronic Communications Law), and Article 6(1)(a) GDPR (consent) for processing data from those cookies.
2. Controller
The controller is NEON FLOWER sp. z o.o., ul. Eliasza Radzikowskiego 94A/106, 31-315 Kraków (KRS 1193580, NIP 9452316953). Contact: privacy@neonflower.ai. Full information about processing and your rights is available in the Personal Data Protection Policy.
3. Cookies used on the website
| Name | Category | Purpose | Lifetime | Consent? |
|---|---|---|---|---|
cc_cookie | Necessary | Remembering your consent decision | ~182 days | Not required |
_ga | Analytics | User identifier (GA4) | 2 years | Yes |
_ga_* | Analytics | Session state (GA4) | 2 years | Yes |
_gid | Analytics | User identifier (GA4) | 24 h | Yes |
firebaseLocalStorageDb (IndexedDB) | Necessary | Recognizing a logged-in user and redirecting to the chat application | Until cleared | Not required |
theme (localStorage) | Necessary | Remembering light/dark mode | Until cleared | Not required |
4. Consent and its withdrawal
4.1. We activate cookies other than necessary ones only after consent is given in the cookie banner. Until consent is given, they are blocked by the Google Consent Mode v2 mechanism (default state “denied” for all signals).
4.2. You can change or withdraw your consent at any time using the “Cookie Settings” button in the footer of the website, or by deleting cookies in your browser. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal. After consent is withdrawn, analytics cookies are automatically deleted.
5. Google Analytics 4
5.1. We use Google Analytics 4 (loaded via the Firebase Analytics SDK) for traffic statistics and to improve the website. The tool collects, among other things, cookie identifiers, a truncated IP address, and information about the device and behaviour on the website.
5.2. Provider / processor: Google Ireland Ltd / Google LLC. Data retention period in GA4: 14 months. Legal basis: your consent.
5.3. Transfer outside the EEA: data may be transferred to the USA on the basis of the EU-U.S. Data Privacy Framework (Google LLC is certified). More: Google Privacy Policy, Google transfer frameworks.
6. Necessary functions operating without consent
6.1. The following processing operations are strictly necessary and operate without consent, but we inform you about them:
Firebase Auth (Google) — reading the login state from IndexedDB in order to redirect a logged-in user to the chat.neonpublic.ai application.
Server logs / hosting — Firebase Hosting (Google), for the security and proper functioning of the website.
6.2. The Inter font is hosted locally (no calls to Google Fonts); icons are embedded at build time — no incidental connections to third-party CDNs.
7. Contact form (for information)
7.1. Data from the demo booking form (first and last name, name and type of institution, e-mail, description of needs) is processed under the rules described in the Personal Data Protection Policy — the form is covered by that policy as pre-contractual contact. The form is provided by Tally BV (Belgium, EU; data in the EU); a submission notification is sent to our address via the subprocessor SendGrid (USA).
8. Your rights
With respect to data processed through cookies/analytics, you have the rights described in the Neon Flower Personal Data Protection Policy, including the right to withdraw consent (see §4) and the right to lodge a complaint with the President of the Personal Data Protection Office (UODO).
9. Changes
We may update this policy; the current version is always available on the website together with its effective date.